Need help with Matchd? We're a small Louisville-based team and we read every message.
Email us at [email protected] and we'll get back to you.
How do I delete my account?
In the app: Profile → Settings → Delete Account → type DELETE to confirm. This permanently anonymizes your account and signs you out. Your past games and messages remain but show as “Deleted User.”
How do I block or report someone?
Open a user's profile and tap the ⋮ menu to Block or Report them, or long-press a message in a conversation to report it. See our moderation policy for how reports are handled.
How is my data handled?
See our Privacy Policy. You can request to view, correct, or delete your personal information at any time by emailing us.
Questions, feedback, reports you can't submit in the app, or partnership inquiries — reach us at [email protected]. Based in Louisville, KY.